Hello WAX&LASH Family!!
As you might have heard the Province including Toronto has entered Phase 2 and WAX & LASH is allowed to reopen. We will start booking appointments for Wednesday June 24th. We are now appointment only so please book ASAP spaces will fill up FAST!!
BOOK NOW!!
We can not express how happy we are to make you gorgeous this summer season.
Over the last 3 months we have redesigned and upgraded the space to protect the health and safety of our beloved clients and although we have some new rules I personally want to assure you that you are safe at WAX&LASH!
1. Mask. You must wear a mask to enter the premises if you do not have one a mask will be provided. Anyone who refuses will not be allowed in the studio. You must keep your mask on at all time. This will be enforced for everyones safety.
2. Cancellation policy. With the new restrictions we are opened for less time and are limiting the amount of people we see on a daily basis in the salon. For this reason time is very precious to us and we will be enforcing a 24 hrs cancellation policy. A 50% fee will be charged to those who are no shows or cancel 24 hrs prior to appointment. In normal time we have been very relaxed in regards to cancelled appointment because we know life happens but at this time we will be charging for missed appointments. A credit card will be taken at time of booking.
3. Service Charge. Moving forward a $2 service fee will be added onto the complete bill. We have had to upgrade the space and provide PPE to all of our clients. This covers the added expense of keeping everyone save.
4. Washing Your Hands. You will be asked to wash your hands when you arrive - we will also provide you with protective gloves if you wish however this is not mandatory.
5. Feeling Unwell. If you feel sick or have been around anyone who is sick or you have been exposed to Covid 19 PLEASE cancel your appointment. You will not be charges a cancellation fee. If you arrive sick or show signs of cold or flu you will be ask to leave. We will NOT charge a 50% the cancellation fee in this case.
6. No Guest. We ask that you arrive alone and with no one. If you come with a guest they will not be allowed in the studio.
7. Please do NOT arrive early. You will not be allowed in the studio until the start of your appointment time. If you arrive early please wait in the car or a local coffee shop. They'd love to have you :)!!
8. All transactions are paperless. We will not be accepting cash at this time. Only credit and etransfers
9. Girl Talk. We love a good gossip but please minimize all talkning.