For consideration for refund on services, claims must be made in store within 48 hours after the provided service. All refunds will be issued method of payment.
We do not offer refunds on purchased packages because you are receiving services at a reduced rate.
WAX & LASH gladly accepts returns of products purchased at WAX & LASH or in our online store for a full refund within 10 days of original purchase. WAX & LASH gift cards may not be returned and should be treated like cash. They cannot be replaced if lost or stolen, but they never expire. They cannot be redeemed for cash unless required by law. All refunds will be issued method of payment.
WAX & LASH requires 24 hours notice on appointment cancellations or 50% of the service fee will be charged to the client.